[ FreeCourseWeb ] Lynda - Empathy for Customer Service Professionals

  • CategoryOther
  • TypeTutorials
  • LanguageEnglish
  • Total size200.2 MB
  • Uploaded Byfreecoursewb
  • Downloads71
  • Last checkedFeb. 28th '20
  • Date uploadedFeb. 26th '20
  • Seeders 9
  • Leechers3

Infohash : B8E05D1D4D64D4FD6430237C29A9A6790463B8EE

[ FreeCourseWeb.com ] Empathy for Customer Service Professionals

Download More Latest Courses Visit -->> https://FreeCourseWeb.com



MP4 | Video: AVC, 1280x720 30 fps | Audio: AAC, 48 KHz, 2 Ch | Duration: 20m 34s
Skill Level: Beginner | Genre: eLearning | Language: English + Subtitles | Size: 203 MB

Customer service people may answer questions accurately and resolve problems swiftly, but the interaction can still end badly if a customer doesn't feel positive. Learn about how practicing empathy—building a connection—makes customers feel cared about and creates rapport. Instructor Myra Golden shares three keys to empathy in customer service and reveals how to use empathy to put customers at ease and reduce callbacks. Learn about how to use empathy to your advantage with difficult customers. Plus, if genuine empathy is challenging, Myra shares a formula for conveying empathy even when it doesn't come naturally.

Topics include:

Why empathy in customer service matters
Three easy keys to empathy in customer service
Building your empathy quotient
Applying empathy to your customer support toolkit
Using empathy to diffuse anger
Using empathy to your advantage in customer support
Empathetic phrases for business-to-customer interactions

Use Winrar to Extract. And use a shorter path when extracting, such as C: drive

ALSO ANOTHER TIP: You Can Easily Navigate Using Winrar and Rename the Too Long File/ Folder Name if Needed While You Cannot in Default Windows Explorer. You are Welcome ! :)

Download More Latest Courses Visit -->> https://FreeCourseWeb.com

Get Latest Apps Tips and Tricks -->> https://AppWikia.com

We upload these learning materials for the people from all over the world, who have the talent and motivation to sharpen their skills/ knowledge but do not have the financial support to afford the materials. If you like this content and if you are truly in a position that you can actually buy the materials, then Please, we repeat, Please, Support Authors. They Deserve it! Because always remember, without "Them", you and we won't be here having this conversation. Think about it! Peace...

Files:

  • [ FreeCourseWeb.com ] Lynda - Empathy for Customer Service Professionals.zip (200.2 MB)

Code:

  • udp://tracker.coppersurfer.tk:6969/announce
  • udp://tracker.torrent.eu.org:451/announce
  • udp://thetracker.org:80/announce
  • udp://retracker.lanta-net.ru:2710/announce
  • udp://denis.stalker.upeer.me:6969/announce
  • udp://explodie.org:6969/announce
  • udp://tracker.filemail.com:6969/announce
  • udp://tracker.iamhansen.xyz:2000/announce
  • udp://retracker.netbynet.ru:2710/announce
  • udp://tracker.nyaa.uk:6969/announce
  • udp://torrentclub.tech:6969/announce
  • udp://tracker.supertracker.net:1337/announce
  • udp://open.demonii.si:1337/announce
  • udp://tracker.moeking.me:6969/announce
  • udp://tracker.filepit.to:6969/announce